Deposits, Withdrawals and Verification on k12x

Account verification protects your balance and makes sure withdrawals reach the right person. We ask for a government-issued photo ID — a national ID card or passport works — and a selfie taken at the time of submission. Upload both through the verification section in your account settings. Our team reviews submissions and you will see your status update in the same

section. Completing this step unlocks full withdrawal access and keeps your account secure against unauthorised requests. Players in Dhaka and elsewhere across Bangladesh go through the same straightforward process — it usually takes one document upload and a selfie.

Open the cashier from the lobby menu and you will see bKash, Nagad and Rocket listed at the top of the payment row. Pick your wallet, enter the amount, and the screen shows you the k12x account number to send to. Open your wallet app, send to that number, confirm with your PIN, then return to k12x and tap confirm. Your balance

updates once the transfer clears on the wallet side. We do not add fees on our end, though your wallet provider may apply its own charges — check your app before sending.

Head to the cashier and choose the withdrawal tab. Select the wallet you want paid out to — bKash, Nagad or Rocket — and enter your registered wallet number. Type the amount you want to withdraw, then submit the request. If your account verification is complete, the request moves to processing; if it is still pending, you will be prompted to finish

that step first. We aim to process withdrawal requests promptly, though actual arrival in your wallet depends on the wallet provider's own clearing schedule. Keep your registered wallet number up to date in account settings to avoid delays.